Privacy Policy
How we protect, use, and respect your personal details.
1. Introduction
Welcome to Rama Dental Clinic. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your details when you visit our website or use our WhatsApp booking and consultation services.
2. Information We Collect
When you request an appointment, schedule a consultation, or contact us, we collect standard information you provide, including: your name, WhatsApp number, preferred date/time, treatment choices, and any specific dental concerns or notes you share with us.
3. How We Use Your Information
We use the collected information solely to schedule your appointments, customize your consultation, send booking confirmations directly via WhatsApp, and improve your patient experience at our clinic. We do not use your information for spam or marketing purposes.
4. Direct Messaging & WhatsApp Integration
Our site features convenient redirection forms that send requests directly to our official WhatsApp number. By using these forms, you initiate a secure direct chat with our clinic staff on the WhatsApp platform. We do not store your message transcripts on external web databases.
5. Data Security & Storage
We implement robust security measures to prevent unauthorized access or disclosure of your information. Since appointment request details are forwarded directly to our clinic staff via encrypted WhatsApp messages, no personal patient logs are cached or stored on our web server.
6. Your Rights & Contact Details
You have the right to request access to, correction of, or deletion of any personal information we hold. If you have questions regarding this Privacy Policy, please contact our data team at official2ramadental@gmail.com or call our clinic desk directly.